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Delivery Guarantee

Delivery Guarantee

We know you like to get your Parcels fast!

We deliver all our orders to you via the Australia Post Eparcel Service.
  • FLAT RATE SHIPPING $9.95

Orders that are received before 11am EST* on a business day are sent that day. 

Within the same state
Posted for deliveryEstimated delivery by
(business days)
Within metropolitan areas of capital cities, towns or environs 1 day
Between metropolitan areas of capital cities and rural locations 2 days
Between rural locations 2 days
  
To other states
Posted for deliveryEstimated delivery by
(business days)
Between metropolitan areas of capital cities 2 days
Between metropolitan areas of capital cities and rural locations 3 days
Between rural locations 4 days

 Please visit the Australia Post site for a more acurate postage time, using 4108 as the From Postcode.

Damage or loss in transit is rare however if it happens we will take responsibility for it. Please call us to organise the return of damage goods or to report that a parcel has not arrived within the above timeframes.

Out of Stocks - in some very rare instances another customer may have selected to purchase the same item as you at the same time. If this happens, we will notify you within one business day that we will not be able to deliver the goods in the usual delivery period. If it is an item that we cannot re-order – we will give you a refund immediately; if it is an item we can re-order – we will inform you of the new delivery time frame and give you the choice of waiting or receiving a refund.

*EST - Eastern Standard Time

 

 

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