Orders that are received before 11am EST* on a business day are sent that day.
Posted for delivery | Estimated delivery by (business days) |
---|---|
Within metropolitan areas of capital cities, towns or environs | 1 day |
Between metropolitan areas of capital cities and rural locations | 2 days |
Between rural locations | 2 days |
Posted for delivery | Estimated delivery by (business days) |
---|---|
Between metropolitan areas of capital cities | 2 days |
Between metropolitan areas of capital cities and rural locations | 3 days |
Between rural locations | 4 days |
Please visit the Australia Post site for a more accurate postage time, using 4300 as the From Postcode.
Damage or loss in transit is rare however if it happens we will take responsibility for it. Please call us to organise the return of damage goods or to report that a parcel has not arrived within the above time frames.
Out of Stocks - in some very rare instances another customer may have selected to purchase the same item as you at the same time. If this happens, we will notify you within one business day that we will not be able to deliver the goods in the usual delivery period. If it is an item that we cannot re-order – we will give you a refund immediately; if it is an item we can re-order – we will inform you of the new delivery time frame and give you the choice of waiting or receiving a refund.
*EST - Eastern Standard Time